VIVACITY

The neighborhood that fits your lifestyle.

Customer Support

You are
our priority.

We created an entire Customer Support department dedicated to the VIVACITY Residence Pipera project, so that you are never on your own. We start from what you need and explain every option and every stage clearly.

You have a personal consultant
who knows you by name.

Meet your consultant→

We listen

We start from your needs, budget and plans, not from a script. Every recommendation is based on your situation.

We answer

Your personal consultant answers you, before and after the purchase, at the concept store, in MyVIVACITY or by phone.

We guide you

Specialists explain every stage clearly, from choosing your apartment to moving in.

Mortgage advice

Together with a specialist, we look for the best financing offer, tailored to your budget and plans.

Legal advice

You won’t discover the contract on the day you sign it. We are transparent from the very first moment, with all the documentation shared between us.

We stay close

The VIVACITY team supports you after you move in too, through the MyVIVACITY app, with a single point of contact for any need.

100% ready apartment

Your apartment, ready from A to Z.
You just move in.

Imagine your first evening in your home, with no boxes, no lists and no worries. We take care of the setup, design, furnishing, fittings and decorations, so that moving day is a day to celebrate.

01 · Design

A design made just for you.

02 · Furnishing

Furniture chosen, delivered and installed.

03 · Fittings

Equipped down to the last detail.

04 · Rental-ready

Ready for tenants.

05 · Property management

We manage your home for your comfort.

MyVIVACITY

MyVIVACITY:
your home, all in one place.

Once you move in, MyVIVACITY keeps your home and your community in one place, one click away.

Documents, community, benefits and the VIVACITY team, all in the same app.

Request the user guide

Document vault

Project documents, contracts and your apartment plans are kept in one safe place. You can also follow the progress of the works at any time.

Community money, in plain sight

See how the administration spends the association’s money and review the complex’s decisions and documents at any time.

Partner benefits

Exclusive offers from the VIVACITY Shopping Club. The closer you are to the community, the more your benefits grow.

Control over access

Give your family and friends simple access, in a secure, car-free complex. You decide who comes in.

Communication with the team

Write directly to the VIVACITY team whenever you need. You get notifications for new documents and can see your apartment at 45 days.

Your tenant, up to date on payments

If you rent out your apartment, you can see directly in the app whether your tenant has paid the bills on time, with no phone calls.

VIVACITY Shopping Club

The closer you are to VIVACITY, the more you receive.

Exclusive offers from our partners, right in the MyVIVACITY app.

Want to become a partner?

SILVERLevel 1

GOLDLevel 2

PLATINUMLevel 3

CONTACT USChoose to live your own way!

Would you like more information, or to talk about how VIVACITY can become your new home? We are here to help! Contact us for more details and to find out how you can become part of our community.